2017 IPART Customer Research Results – Survey of Point to Point Transport
IPART commissioned Taverner Research to undertake surveys of NSW residents in November 2016 and February 2017 about their use of taxis, ride share and other forms of point-to-point transport. IPART has been undertaking surveys of taxi use since 2012. In 2014 they expanded to the survey to include use of ride share, car share, hire cars and other forms of point-to-point transport. In November 2016 they introduced additional questions on ride-share services. The surveys provide data to support the reviews of taxi fares and licenses.
Please find here the Information Paper which is a Summary of findings of February 2017 survey as set out in the Consultant’s Report.
Please find here the Survey Results which is a Consultant Report - Comparing Surveys of Point to Point Transport Use November 2014 - February 2017
This Information belongs to the Independent Pricing and Regulatory Tribunal of NSW (IPART).