'Transport for NSW Point to Point Information' is a new dedicated contact centre available to help stakeholders access information about changes in the point to point transport industry. The NSW Taxi Council has been pushing for a single point of contact for members and we are pleased this has now occurred.
The contact centre has been established to provide specialist advice about the new regulatory framework, the $250 million industry adjustment fund for the taxi and private hire vehicle industries, and a new safety regime.
While the establishment of the contact centre does not coincide with the release of any new information, it is now up and running to support stakeholders as updates become available over the coming months.
Customers will have direct access to specialist staff via dedicated contact points:
Phone: 1300 767 923 (Monday to Friday 7am to 7pm, excluding public holidays)
Website: transport.nsw.gov.au/pointtopoint remains an important source of information and will continue to be updated as further details become available.