Point to Point Transport Regulations Released

18 August 2017 | NSW Taxi Council

The Point To Point Transport Regulation

18 August 2017

Transport for NSW

The Point to Point Transport (Taxis and Hire Vehicles) Regulation 2017 supports the new safety framework under the Point to Point Transport (Taxis and Hire Vehicles) Act 2016 for all point to point transport providers in NSW, including taxis, hire vehicles and rideshare services. The new regulatory regime will allow for a more transparent, competitive and flexible point to point transport industry.

After extensive public consultation between 11 April 2017 and 9 May 2017, the final Regulation has now been published on the NSW Legislation website the Final Regulation Document can be found here.

About 215 submissions were made during the consultation process, please find below the summary papers for public consultation.

The new regulatory framework for the point to point transport industry starts on 1 November 2017. This will include the commencement of the Regulation, the Act and the powers of the new regulator for the industry, the Point to Point Transport Commissioner. The levy will commence on 1 February 2018.

Fact Sheets for Customers and Drivers

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For Customers with Disability

The NSW Government has committed $15.5 million a year to a 5-point plan which will improve point to point transport services for customers with disabilities. 

Wheelchair Accessible Taxi (WAT) licence fees in metro areas have been reduced to zero, in line with the rest of NSW. 

Other initiatives that have been in place from 1 July 2016 include: 

Increasing the maximum Taxi Transport Subsidy Scheme (TTSS) subsidy from $30 to $60 per trip

Increasing the WAT driver incentive payment from $7.70 (ex. GST) to $15 (ex. GST) per trip

Expanding the WAT interest-free loan scheme from $1 million to $5 million to help get more WATs on the road

Providing a fully subsidised central booking service for WATs in Sydney, saving businesses that provide these services $2,130 per year.

Transport for NSW has started a review of all subsidies and incentives of services for people with a disability. More information will be published as the review progresses. 


Dedicated contact centre

A contact centre is available to help stakeholder’s access information about changes in the point to point transport industry. 

Phone: 1300 767 923 (Monday to Friday 7am to 7pm, excluding public holidays)

Email: pointtopointinfo@transport.nsw.gov.au 

Website: http://www.pointtopoint.nsw.gov.au/ 

 Point to point transport provides flexible, convenient options for customers to get from A to B via the route they choose.

Point To Point Transport includes:

  • Taxis
  • Hire cars
  • Tourist services
  • Rideshare services
  • Community transport

For further information please visit: https://www.transport.nsw.gov.au/projects/programs/point-to-point-transport or https://www.legislation.nsw.gov.au/#/notifications/2017/0814