Pre-Paid Taxi Fares Now in Country NSW

26 June 2017 | NSW Taxi Council


23 June 2017

Transport for NSW


Transport for NSW has announced that from 1 July taxi customers in regional NSW may be asked to pay their taxi fares at the start of their journey.

The ‘pre-paid fares’ arrangement will apply to all of regional NSW in line with Sydney and the Central Coast and involves a customer paying an estimated fare, and either paying the balance or receiving a refund when they reach their destination. 

A Transport for NSW Spokesperson said that the introduction of pre-paid taxi fares is in line with Sydney and provides greater assurance and protection to both customers and drivers.  

“Up until now, pre-paid fares have been limited to specific secure taxi ranks in Sydney City and on the Central Coast,” the Transport for NSW Spokesperson said.

“Customers in country NSW can now pre-pay an estimated fare either when hailing a taxi from the street or catching one from a taxi rank,” the Spokesperson continued. 

“Feedback tells us the arrangement has been working extremely well on the Central Coast since being implemented in 2011. 

“Whether a customer is asked to pre-pay their fare is entirely up to the driver. However, it’s important that customers in regional NSW are aware that if the driver does ask them to pre-pay their fare, they will be obliged to do so.” 

The extension of pre-paid fares is a great example of Transport for NSW working with the Taxi industry to achieve an equitable system across the state. 

Pre-paid fare arrangements in both Sydney and regional NSW do not apply to customers using Taxi Transport Subsidy Scheme vouchers to pay for part or all of their journeys. 

More information on how pre-paid fares work(link is external)