Topics : customer satisfaction

Meet Irene 'The Taxi Fairy' On Channel 7's Sunrise Program

27 June 2016 | NSW Taxi Council
Irene Klaasse oversees the lost property department at Sydney's largest taxi company. You won't believe the items people leave in taxis! read more
Taxi Customer Satisfaction Remains High

Taxi Customer Satisfaction Remains High

23 March 2016 | NSW Taxi Council
Overall satisfaction levels for Sydney taxi services remains high at 82%, with the key areas of safety, reliability and convenience ranking on or close to 90%. read more
NSW Taxi Council

Ten Customer Service Tips for Drivers

11 December 2015 | NSW Taxi Council
These simple but important practices will ensure you’re best placed to have an enjoyable shift and, in most cases, achieve generous tips from your customers. read more
#TaxiTrippin

Victoria Calls on Australia to Get #TaxiTrippin

23 December 2014 | NSW Taxi Council
The Victorian Taxi Association has recently announced an exciting new initiative promoting dedicated and regulated taxi services.  read more

Satisfaction on the Rise for NSW Taxi Customers

16 October 2014 | NSW Taxi Council
The NSW Taxi Council welcomed today’s State Government Customer Satisfaction Index 2014 findings, with taxi customers reporting high levels of satisfaction in services. read more